Latest In: Customer Experience

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Exclusive Q&A: How Perry Ellis Leverages Digital-First Brand Experiences In Department Stores

As department stores seek to catch up with changing consumer habits, they will need to look to their…

Features March 24
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How To Establish Loyal Customers During The COVID-19 Outbreak

Without a doubt these are trying times. For most, if not all of us, the developments over the…

Executive Viewpoints March 24
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Best Buy Closes All Stores, Keeps Curbside Pickup Option For Online Shoppers

After initially keeping its stores open amid high demand for electronics items and appliances such as freezers, refrigerators…

News March 23
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NRF Seeks Federal Guidance On ‘Essential Retail’ Definition

The National Retail Federation (NRF) is appealing to the federal government for clear guidance on issues stemming from…

News March 20
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Schutz Shoes Leverages Nordstrom And Walgreens Stores To Minimize Returns Friction

Accepting in-store returns for an e-Commerce brand  has traditionally been seen as a benefit for the brick-and-mortar retailer,…

Features March 20
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Exclusive Q&A: How Resident Gets Would-Be Mattress Buyers Into Its Beds

In the increasingly crowded mattress category, every marketing dollar has to work overtime. Resident gets the most out…

Features March 19
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De Beers Adopts Mobile POS Technology To Personalize In-Store Experiences

De Beers Jewellers, the luxury retailer best known for selling diamonds, is implementing Oracle Retail Xstore Point of…

News March 18
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Brick-And-Mortar Challenges Offer New Opportunities For Retailers

It’s possible to look at the world of retail in the current moment and conclude that the end…

Executive Viewpoints March 18
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Dollar General, Stop & Shop Join Grocers Offering Specific Shopping Hours For At-Risk Customers

As the coronavirus (COVID-19) outbreak affects the daily habits of shoppers worldwide and potentially endangers the health of…

News March 17
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