Latest In: Customer Experience

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Dollar Tree CEO: Supply Chains Stressed, But $1 Billion Of Product Is In The Pipeline

In an interview on CNBC, Gary Philbin, CEO of Dollar Tree, admitted that the discount retailer’s supply chains…

News April 2
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Navigating CPG Commerce During A Global Crisis

The COVID-19 pandemic is a generational event impacting our entire global society at once. There is no precedent…

Executive Viewpoints March 31
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Won’t You (Not) Be My Neighbor? Barriers To Cannabis Uses In Retail

In the last decade, the recreational and medical use of cannabis has become widespread and well-established in the…

Executive Viewpoints March 30
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Kroger Creates Pilot Pickup-Only Location To Prepare For Wave Of E-Commerce Orders

Kroger is stepping up its coronavirus response by converting a Cincinnati store into a curbside pickup-only location, according…

News March 27
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COVID-19 Impact: E-Commerce Sales Surge As More Shoppers Display Urgent Buying Habits

Mass store closures across “non-essential” retailers in the wake of the coronavirus (COVID-19) pandemic made it obvious that…

News March 27
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Down, But Not Out: A 30-Day Plan To Come Back Stronger Than Ever

Nearly every business and brand around the world has hit a brick wall. Retailers. Restaurants. Hospitality. Travel. Small…

Executive Viewpoints March 26
Coronavirus Retail TouchPoints

An Open Letter To The Retail TouchPoints Community

First, please accept our sincere wishes that you and your loved ones are staying well. Even for an…

Editor's Perspective March 25
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Study: Time Spent In Mobile Apps Drives Retail Sales Across In-Store, Online Channels

Mobile has continued its exponential growth as a sales and marketing channel for retailers, and it’s easy to…

Features March 25
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How John Varvatos Boosted ROI 148% With A Cloud-Based Communications Upgrade

View this On-Demand Webinar: Sometimes, the slowdowns and restrictions that legacy systems impose on a retailer are not…

Features March 24
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