Latest In: Customer Experience

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2020 Connected Consumer Series Spotlights Key Investments For Post-COVID Retail

Every year, the Connected Consumer Series digital event brings together some of the retail industry’s top analysts, tech…

Features April 14
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The Value of Store Automation In The Age Of Disruption

According to Capgemini’s January 2020 study on smart stores, only 25% of retailers are actively working on implementing…

Executive Viewpoints April 14
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Report: Walmart Hires More Than 100K Employees; Total Could Surpass 150K

On March 20, Walmart reported its intent to hire 150,000 employees to deal with fast-rising demand from the…

News April 10
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5 Ways Essential Retailers Can Become More Essential To Communities

We are suddenly finding ourselves living in an unprecedented and uncertain environment. We are being asked to live…

Executive Viewpoints April 8
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Macy’s CFO Steps Down

Paula Price, EVP and CFO at Macy’s, will be leaving her position on May 31, but she will…

News April 7
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How Barnes & Noble College Connects To Gen Z: Community And Curated Experiences

Marketing’s impact now extends across all channels a shopper uses to get information and complete purchases. That’s why…

Features April 7
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Amazon Reportedly Will Delay Prime Day, Wayfair Postpones Way Day Due To COVID-19 Concerns

The coronavirus (COVID-19) pandemic may force two major mid-year online shopping events to be rescheduled. Amazon may postpone…

News April 6
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5 Ways Burrow Applies Customer-Driven Innovation To Furniture Retailing

The direct-to-consumer (DTC) home furniture market is experiencing significant growth and evolution, with digital-first brands acquiring more wallet…

Features April 3
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RetailX Cancels June 2020 Conference

Scheduled for June 9-11 at Chicago’s McCormick Place, the 2020 RetailX event has been cancelled. The 2nd annual…

News April 2
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