How Sam’s Club Leverages Online Content to Boost Consumer Confidence
Brands and retailers often use reviews, ratings and other types of content to boost consumers’ confidence about a…
Features March 1
Latest In: Customer Experience
Vulnerability — the Most Important Customer Trait Brands Don’t Know They’re Missing
There have been a lot of challenges for retails brands in the past year — from considering the…
Executive Viewpoints February 26
Target to Roll Out In-Store Apple Shops, Expand Offerings Online
Target is debuting an enhanced Apple shopping experience online and in 17 stores this month, with additional locations…
News February 25
Why We Need to Look to the Showroom’s Past to Find Retail’s Post-COVID Future
“There is no such thing as a new idea,” wrote Mark Twain. “We simply take a lot of…
Executive Viewpoints February 25
BoConcept Opens First U.S. ‘Digital-Experience’ Store
Danish furniture franchise BoConcept has opened a new store designed to combine digital and brick-and-mortar retail experiences. Helmed…
News February 22
Free Online Lecture Series Debuts: ‘CCAD Knows Retail’
The Columbus College of Art & Design (CCAD) is launching a new nine-part online lecture series, CCAD Knows…
News February 22
L’Oréal Launches New Virtual Try-On Tool for Essie Brand
L’Oréal Group has rolled out a new virtual try-on experience for its Essie nail care brand that is…
News February 22
Target, Lowe’s, Sephora, Foot Locker Among Retailers Boosting Black Brands
Retailers across multiple verticals are taking concrete steps to diversify their merchandise mixes with products produced by women,…
Features February 19
3 Tips for Integrating Free Shipping into Your Ecommerce Experience
You’d be forgiven for thinking that shipping is relatively low on consumers’ priority lists. Their primary concern is…
Executive Viewpoints February 19Top Stories
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