Latest In: Customer Experience
bike shop bopis Featured omnichannel VTEX
Erik’s Bike Shop, which operates 30 brick-and-mortar stores in seven Midwest states, was considered an essential retailer during…
Features
March 26
advertising antitrust apple CCPA consumer privacy data privacy Facebook Featured first-party data gdpr Google idfa Interactive Advertising Bureau marketing data opt-in privacy regulation retail media networks third-party cookies walled gardens
A new era of advertising is taking shape. Driven by growing consumer concern over how their personal data…
Features
March 25
sizing solution spotlight xesto
Xesto has launched Xesto Fit, a 3D foot sizing app that uses a smartphone to recommend shoe sizes.…
News
March 25
convey CX inmar intelligence returns CX
With returns of online purchases rising 148% in 2020 based on year-over-year comparisons, according to the National Retail…
News
March 24
chief product officer experience stitch fix
Stitch Fix has hired Sharon Chiarella as Chief Product Officer, effective March 29. Chiarella, who is currently VP…
News
March 23
aifi cashierless checkout Featured wundermart
Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores…
Features
March 22
customer engagement Executive ViewPoints priya iyer vee24
The retail world is experiencing a significant change in how consumers are interacting with their brands. In 2020,…
Executive Viewpoints
March 19
Barry Clogan Executive ViewPoints fulfillment Mi9 Retail/ThryveAI
At this time last year, declaration of the COVID-19 pandemic sent shockwaves through the grocery industry, which ran…
Executive Viewpoints
March 18
bopis brick-and-mortar CallisonRTKL Coronavirus cs hudson curbside experience Featured safety
The return to brick-and-mortar will be a slow, steady process, and preparing stores for the great return will…
Features
March 18