Latest In: Customer Experience

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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Count appointment-based selling as another existing trend that was supercharged by COVID-19. Retailers such as Best Buy and…

Features February 18
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Why Off-Retailer-Platform Commerce-Enablement is Essential for CPG Brands

Today, most CPG brands or grocery retailers would consider the retailer’s own website the single most important digital…

Executive Viewpoints February 16
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How RFID Powers Retail: Past, Present and Future

It has not always been announced with great fanfare, but the retail industry is increasingly turning to radio…

Executive Viewpoints February 12
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Euromonitor Consumer Trends 2021

5 Ways COVID-19 has Reshaped Consumer Behavior

With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward…

Features February 12
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Bed Bath & Beyond Kicks Off $250 Million Tech Upgrade

As the first step in a planned three-year, $250 million technology upgrade, Bed Bath & Beyond will deploy…

News February 11
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MetroClick/faytech Enhances In-Store Engagement with Interactive Smart Coolers

MetroClick/faytech, an engagement solution provider, has launched Interactive Smart Coolers that can help retailers and their brand partners…

News February 11
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Retail Trends in 2021 — Overcoming 2020’s Challenges

At the close of every calendar year it’s customary to pen a post about trends and predictions for…

Executive Viewpoints February 11
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PayPal

PayPal Adds Pay-Later Option in U.S.

Ecommerce and payments solution Digital River has added a new pay-later option for its U.S. clients using PayPal,…

News February 9
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The Retailers Creating ‘The Offer you Can’t Refuse’ for Customers

Retail is always a fascinating industry to watch. It is cutthroat, competitive and fast-moving, and that means it…

Executive Viewpoints February 8
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