‘A Reckoning for the Advertising Industry’: The Death of Third-Party Tracking Opens New Opportunities for Retailers
A new era of advertising is taking shape. Driven by growing consumer concern over how their personal data…
Features March 25
Latest In: Customer Experience
Xesto Fit Helps Shoppers Accurately Determine Correct Shoe Size with Their Smartphones
Xesto has launched Xesto Fit, a 3D foot sizing app that uses a smartphone to recommend shoe sizes.…
News March 25
Inmar Intelligence and Convey Partner to Improve Returns CX
With returns of online purchases rising 148% in 2020 based on year-over-year comparisons, according to the National Retail…
News March 24
Stitch Fix Hires Amazon Executive as Chief Product Officer
Stitch Fix has hired Sharon Chiarella as Chief Product Officer, effective March 29. Chiarella, who is currently VP…
News March 23
How Data Will Power Convenience at 10,000+ Wundermart Autonomous Stores
Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores…
Features March 22
Phasing in Live Engagement Helps Retailers Build Loyalty with Online Consumers
The retail world is experiencing a significant change in how consumers are interacting with their brands. In 2020,…
Executive Viewpoints March 19
Grocery Trails the Retail Industry in CX and Fulfillment. Here are 4 Ways That Will Change in 2021
At this time last year, declaration of the COVID-19 pandemic sent shockwaves through the grocery industry, which ran…
Executive Viewpoints March 18
The Post-COVID Store: How to Tap the Pent-Up Need for Interaction Without Sacrificing Safety
The return to brick-and-mortar will be a slow, steady process, and preparing stores for the great return will…
Features March 18
Building Loyalty via Meaningful Online CX: Advice from Clarks, Frederic Fekkai and Hanna Andersson
Every retailer knows the value of a great shopping experience, but actually delivering on this promise can be…
Features March 15Top Stories
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