Latest In: Customer Experience

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Enjoy Technology Commerce at Home

Apple Store Creator’s ‘Commerce-at-Home’ Startup Enjoy to Go Public via SPAC

Retail pioneer Ron Johnson — the man responsible for the Apple Store and Target’s first designer collaboration —…

News April 29
Executive ViewPoints experience Shannon Wu-Lebron TransUnion

4 Ways to Improve Retail Customer Experience

With more consumers shifting a large majority of their buying activity to online and mobile due to health…

Executive Viewpoints April 26
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Phrasee Launches Real-Time Language Optimization Tool

Language optimization solution provider Phrasee has launched Phrasee X, a tool that allows marketers to automatically optimize language…

News April 22
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Aura Blockchain Consortium Luxury

Cartier, LVMH, Prada Join Forces to Develop Blockchain-Based Authentication Solution

LVMH, the Prada Group and Cartier (part of Richemont) have teamed up to create the non-profit Aura Blockchain…

News April 21
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Jeff Bezos

Final Bezos Shareholder Letter: 200M Amazon Prime Members, Failed Unionization Vote

Amazon CEO Jeff Bezos tackled a wide range of topics in his final letter to shareholders before he…

News April 19
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convenience and online shopping

Convenience Increasingly Trumping Cost on Online Shoppers’ Priority List

Offering items at a lower price than competitors was once an almost guaranteed method of increasing online conversion…

Features April 16
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NRF: Retail Sales Rose 17.7% YoY in March as Recovery Accelerated

As COVID-19 vaccine rollouts continued and government checks generated more spending power, retail sales rose 17.7% YoY and…

News April 15
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Rinkit Emarsys

Rinkit Deploys New Solution to Engage with Expanded Customer Base

Online home and garden retailer Rinkit has partnered with customer engagement firm Emarsys to better connect with its…

News April 15
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Petco Pledges to Make 50% of its Pet Products Sustainable by the End of 2025

Petco has committed to increasing its assortment of sustainable products to 50% by the end of 2025, reinforcing…

News April 13
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