Robotics Provider Creates Academy for Training Retail Associates and Support Vendors
Alert Innovation will launch a training and career development organization focused on its Alphabot robotics solution, offering interactive…
News May 19
Latest In: Customer Experience
Digitized In-Store Shopping Experiences are the Future of Retail Marketing
In March 2021, U.S. retail sales surged 9.8%, thanks to a third stimulus check and the gradual relaunch…
Executive Viewpoints May 19
Baltic Telecom Company Trials Self-Service Store to Reach Small-Town Customers
Telia — a telecommunications company in the Nordic and Baltic states — is piloting a new self-service store…
News May 18
Accenture Study: ‘Infrequent’ Ecommerce Shoppers Boosted Online Purchases 343% due to COVID
COVID-19 undoubtedly convinced a large number of ecommerce “virgins” to make their very first online purchase, but it’s…
Features May 18
How Interior Define ‘Democratizes Customization’ with Digital Tech and Localized Sales
So many of the digital native brands making a splash these days seem to have started the same…
Features May 17
Delek Implements Contactless Self-Checkout at 70 Convenience Stores
Delek US Holdings will implement AI-powered self-checkout at more than 70 Delek DK convenience stores in Texas by…
News May 12
The Container Store Adds Post-Purchase Customer Communications Functionalities
The Container Store will roll out post-purchase order tracking and notification solutions from Narvar beginning this summer. The…
News May 12
Rite Aid to Offer Same-Day Delivery of Health and Wellness Essentials via DoorDash
Rite Aid has partnered with last-mile logistics platform DoorDash to offer same-day delivery of non-prescription health, convenience and…
News May 12
Five KPIs That Tell you Everything About Your Returns Customer Experience
Many retailers are getting the concept of customer journeys wrong, or, rather, they have great customer journeys mapped…
Executive Viewpoints May 11Top Stories
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