Latest In: Customer Experience

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How The Brand Closet Showroom Social Concept Amplifies the Best of Physical Retail

To create a brick-and-mortar experience that is engaging and, most of all, differentiated from its digital counterpart, brands…

Features July 28
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The Future of the Mall: Why Developers are Rethinking Everything from Tenant Mix to Events and ‘Adjacencies’

More than 163 million people in the U.S. have been fully vaccinated, and growing concerns around the Delta…

Features July 27
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Consumers are Spending. Premium Loyalty Programs can Help Luxury Brands Capitalize on it

As we emerge from the pandemic, people are ready to once again spend money on high-end items like…

Executive Viewpoints July 23
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Latest CAMP Location Showcases the Art of Child’s Play

In today’s tech-driven world, retail leaders are focused on using online media and marketing to drive customer engagement. To stand out and scale…

Features July 21
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Zoom Buys Five9

Zoom Acquires Five9 for $14.7B to Bolster Customer Service Offerings

Zoom Video Communications has agreed to acquire Five9, a provider of cloud-based contact center solutions, in an all-stock…

News July 20
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Shoppers Are Flocking to a New Digital ’Hood. What Does This Mean for Retail?

During the pandemic, much like our working lives and our socializing, retail had to migrate solely online —…

Executive Viewpoints July 20
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Inside Smart Commerce: The Future of Brick-and-Mortar is ‘Store as Media’

When we ponder the future of retail, the store is always involved in discussions. In fact, experts and practitioners across the…

Features July 19
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1822 Denim Quadruples Conversions with AI Fit Technology

In order to maximize revenue opportunities online, many apparel and footwear brands are attempting to close the “fit gap.” This refers to the uncertainty many…

Features July 16
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Corporate Leaders: Do your Words Fit Your Culture and Values?

Work culture matters. Now more than ever. The past year has been a lesson in patience and fortitude…

Executive Viewpoints July 15
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