Latest In: Customer Experience

Antuit.ai sizing solution spotlight

Antuit.ai Supports Better Size Demand Planning at the SKU and Store Level

Antuit.ai offers a Size Optimization solution that taps artificial intelligence (AI) and machine learning (ML) techniques to deliver…

News July 15
anyline Executive ViewPoints Lukas Kinigadner scan and go

Is Scan & Go a Fleeting Fad or Retail’s Future?

For many consumers, the concept of self-checkout is a welcome idea. It eliminates the need to interact with…

Executive Viewpoints July 12
Brooks Bell Executive ViewPoints experience Suzi Tripp

How Experimentation can Turn Small Experience Tweaks into Big Revenue Gains

It’s a common misconception that in order to achieve big wins, an equally large change in experience is…

Executive Viewpoints July 2
3d visualization AR technology customer experience diversity and inclusion Featured Gap Inc. inclusive marketing NRF NRF Converge omnichannel retailing Retail ThinkTank (2021) Retail ThinkTank: Featured in Omnichannel & Fulfillment (2021) Retail ThinkTank: Omnichannel & Fulfillment (2021) Sephora wayfair

3 Takeaways from NRF Converge: Quick-Hit Quotes from Sephora, Walmart, Zappos and More

After nearly 18 months of seismic changes and Olympics-caliber pivots, retailers are beginning to take a breath and…

Features July 2
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Innovating Across the Customer Journey to Create More Commerce

Transformative shifts in consumer behavior have forever changed the dynamic between customers and the businesses they patronize. As…

Executive Viewpoints June 30
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Faherty NewStore

‘Surf Hippie’ Lifestyle Brand Faherty Unifies Physical and Digital Data to Enhance Omnichannel CX

DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations…

News June 29
lgbtq Michael R. Solomon Retail ThinkTank (2021) Retail ThinkTank: Featured In The New Consumer (2021) Retail ThinkTank: The New Consumer (2021)

Are You Alienating Your LGBTQ+ Customers?

Today, androgyny is all the rage in the fashion industry. Some menswear shows are including waifish male models…

Executive Viewpoints June 29
Andy Austin customer experience Executive ViewPoints Retail ThinkTank (2021) Retail ThinkTank: Featured In The New Consumer (2021) Retail ThinkTank: The New Consumer (2021) The Industrious

A Flip of a Switch: Meeting Consumers’ Post-Pandemic Needs

There’s very good news ahead for physical retail, for one simple reason: shoppers cannot wait to return to…

Executive Viewpoints June 28
Bill Coan david hinkle Executive ViewPoints ITEC Entertainment The Outlet Resource Group theme park

What Retailers can Learn from Theme Parks in the Wake of COVID-19

The COVID-19 pandemic has accelerated the growth of ecommerce, with the U.S. Census Bureau reporting a 36.7% increase…

Executive Viewpoints June 24
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