Square’s Proposed $29B Afterpay Acquisition Shines a Brighter Spotlight on BNPL
Square plans to purchase buy now, pay later (BNPL) provider Afterpay in an all-stock deal valued at approximately…
News August 2
Latest In: Customer Experience
How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution
Carolyn Bojanowski has been with Sephora since the days when “Friendster was the social media channel of choice,”…
Features July 29
How The Brand Closet Showroom Social Concept Amplifies the Best of Physical Retail
To create a brick-and-mortar experience that is engaging and, most of all, differentiated from its digital counterpart, brands…
Features July 28
The Future of the Mall: Why Developers are Rethinking Everything from Tenant Mix to Events and ‘Adjacencies’
More than 163 million people in the U.S. have been fully vaccinated, and growing concerns around the Delta…
Features July 27
Consumers are Spending. Premium Loyalty Programs can Help Luxury Brands Capitalize on it
As we emerge from the pandemic, people are ready to once again spend money on high-end items like…
Executive Viewpoints July 23
Latest CAMP Location Showcases the Art of Child’s Play
In today’s tech-driven world, retail leaders are focused on using online media and marketing to drive customer engagement. To stand out and scale…
Features July 21
Zoom Acquires Five9 for $14.7B to Bolster Customer Service Offerings
Zoom Video Communications has agreed to acquire Five9, a provider of cloud-based contact center solutions, in an all-stock…
News July 20
Shoppers Are Flocking to a New Digital ’Hood. What Does This Mean for Retail?
During the pandemic, much like our working lives and our socializing, retail had to migrate solely online —…
Executive Viewpoints July 20
Inside Smart Commerce: The Future of Brick-and-Mortar is ‘Store as Media’
When we ponder the future of retail, the store is always involved in discussions. In fact, experts and practitioners across the…
Features July 19Top Stories
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