CVS Health Leverages Aetna Division to Launch Anytime, Anywhere Virtual Primary Care Visits
CVS Health has introduced Aetna Virtual Primary Care, connecting consumers with physicians and specialists anytime and anywhere. This…
News August 10
Latest In: Customer Experience
A Power-Packed Content Agenda Makes retailX the Must-Attend Event of the Summer
In just a few short weeks, retailX will pack a wealth of data, insights and practical advice into…
Features August 10
Visual Search Helps Coleman Furniture Boost Conversions 6X
The mission — to replicate the store experience online. A short sentence but a tall order for most…
Features August 9
Brands Need a Dedicated Balance Sheet for Customer Health
A recent analysis revealed that the average tenure of CMOs slid to a 10-year low last year, declining…
Executive Viewpoints August 9
KFC Heats Up Hospitality with House of Harland Hotel
KFC is spicing up the hotel experience with House of Harland, a new boutique hotel designed to attract…
News August 5
4 Common Concerns about Chatbots and Why They’re Not Rooted in Truth
Whenever a new technology emerges, it’s generally greeted with a healthy mix of excitement and skepticism. This was…
Executive Viewpoints August 5
Exclusive Q&A: How Stojo’s Sustainable Cups Spread from the MOMA Store to Target
If you want a tutorial in how to be an environmentally responsible company, not just in one or…
Features August 3
Square’s Proposed $29B Afterpay Acquisition Shines a Brighter Spotlight on BNPL
Square plans to purchase buy now, pay later (BNPL) provider Afterpay in an all-stock deal valued at approximately…
News August 2
How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution
Carolyn Bojanowski has been with Sephora since the days when “Friendster was the social media channel of choice,”…
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