The Future of Ecommerce? Stores will Actually Play a Major Role
Many industry experts commented on the speed with which retailers — even those that had been slow to…
Features September 13
Latest In: Customer Experience
Amazon to Deploy Just Walk Out Tech in Two Whole Foods Stores in 2022
Amazon will let Whole Foods customers “skip the checkout line” at two new Just Walk Out-enabled locations, in…
News September 10
Retailers Don’t Want to Build All-New Stores Just to get Autonomous Checkout
Autonomous checkout (sometimes called cashierless checkout) is the biggest change in retail since the advent of ecommerce, and…
Executive Viewpoints September 10
From Online Quizzes to In-Store Screens, Madison Reed Emphasizes a Fluid Customer Experience
Building connections with consumers is one of retail’s most enduring challenges, and highly tactile brands faced extra difficulty…
Features September 10
Goodcall Offers Local Businesses a 24/7 Conversational Phone Assistant
Goodcall has launched a conversational AI platform with a 24/7 phone assistant designed for local businesses. The company…
News September 9
Exclusive Q&A: Ecommerce Winners Focus on What Customers are Seeking vs. the Products They’re Selling
Author Raj De Datta believes that the companies that are winning today in the crowded terrain of cyberspace are those focusing on the solutions…
Features September 8
How GlassesUSA.com Uses AR, Computer Vision and Dynamic Recommendations to Enhance Online Eyewear Shopping
Many retailers are now looking for ways to offer customized products, but in the world of prescription eyewear customization…
Features September 3
The True Cost of IT Downtime in Today’s Retail Reality, and Ways to Mitigate it
As COVID-19 restrictions continue to ease and more than half of Americans are now fully vaccinated, customers are…
Executive Viewpoints September 1
IKEA Moves Closer to Circularity with Buy Back & Resell Pilot
IKEA will test its new Buy Back & Resell service at its Conshohocken, Pa. store through Sept. 19,…
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