Latest In: Customer Experience

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How Poor Page Load Time is Killing Your Business

Sometimes, slow can be good. We all know the adage that slow and steady wins the race. A…

Executive Viewpoints September 27
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How UNTUCKit Scales Workforce Empowerment While Ensuring Chainwide Consistency

Workforce engagement and empowerment have come to the forefront, especially as more retailers struggle to build up their…

Features September 24
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Amid Current Hiring Crunch, Diversity has Become Even More Critical to Retail Success

Diversity and hiring are both huge areas of focus for retailers at the moment, and now the two…

Features September 23
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buybuy BABY Launches Digital and In-Store Education Program for Parents

buybuy BABY has unveiled “Welcome to Parenthood,” an in-store and online marketing campaign providing parents with practical advice…

News September 20
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More People Than Ever Are Exploring the Outdoors. Here’s the Opportunity for Brands and Retailers

While COVID-19 has accelerated the adoption of many new shopping behaviors and expectations, there is another trend that…

Features September 20
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The Future of Experiential Retail

The retail industry experienced a complete 360-degree transition since the onset of the pandemic. Consumers are no longer…

Executive Viewpoints September 20
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Social Commerce

Social Commerce: Retailers (and Platforms) Struggle to Catch up With Consumers’ Enthusiasm

Seemingly every day there’s another announcement about a new feature enabling purchases on one social platform or another.…

Features September 16
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New Research: How the Delta Turning Point is Affecting Customer Sentiment and Retail Behavior

Retailers and marketers who were looking forward to a “more-normal” summer and back-to-school season in 2021 quickly realized…

Executive Viewpoints September 16
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Why the Future of the Mall is All About ‘Blend Spaces’

As consumers head back to physical stores, malls and shopping centers are striving to remain relevant parts of…

Features September 15
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