Exclusive Q&A: How JOANN Retains Customers by Merging Human- and Tech-Focused Store Strategies
When consumers go to a grocery store, generally they’re there to buy the individual ingredients that will eventually…
Features October 12
Latest In: Customer Experience
Walmart Launches Netflix Retail Hub
Walmart has launched a new digital storefront that will feature exclusive products and experiences centered on some of…
News October 11
As Consumers Lose Faith in Traditional Institutions, Brands are Bridging the ‘Trust Gap’
It’s been a rough couple of years, to put it mildly. A global pandemic, social unrest, the proliferation…
Features October 11
What is American Dream — and What Does it Want to Be? RTP Editors Weigh In
All eyes and ears have been on American Dream since the project’s initial proposal in 2003. Initially dubbed…
Editor's Perspective October 6
How Retail Fixturing Can Turn the Average Shopping Trip Into an Experiential Event
Retail fixturing is not a new concept, but the way it’s being used is evolving. This tactic is…
Executive Viewpoints October 6
Livestreaming: Debunking 5 Common Myths
“Livestreaming” is one of the buzziest terms of the moment in retail, but the live shopping concept has…
Features October 6
Conversational Commerce is the Key to a Seamless Omnichannel Experience
I was recently speaking with a senior executive from a convenience store chain who told me that his…
Executive Viewpoints October 5
Amazon, Target, Walmart Incentivize Early Holiday Shopping
Three of the country’s biggest retailers are taking significant steps to get consumers into the holiday shopping groove…
News October 4
How Store Architecture Can Create a Successful Three-Dimensional Brand Experience
As the world emerges from a global pandemic, brands and retailers are struggling to create stores that provide…
Executive Viewpoints September 28Top Stories
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