How to Upgrade Stale Customer Experiences
Customer experience and employee experience live in two different acronyms, CX and EX. That’s a problem. It means…
Executive Viewpoints October 18
Latest In: Customer Experience
Khronos Group Goal: ‘Create One 3D Model That Works for Everyone’
Efforts to make 3D images look more, well, three-dimensional — and to make their usage practical, consistent and…
Features October 18
Walgreens Boosts Primary Care Bonafides With Majority Stake in VillageMD
Walgreens Boots Alliance will invest an additional $5.2 billion in VillageMD, increasing its ownership stake from 30% to…
News October 15
As Consumer Demand for Inclusion Rises, Retailers Must Tackle Legacy Issues and Attitudes
Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be…
Features October 15
Don’t let your DTC get in between you and your customers
Over the last few years, brands have been digitally transforming themselves to become more customer-centric. A big part…
Executive Viewpoints October 15
Under Armour Promotes EMEA Head to Newly Created Chief Consumer Officer Role
Under Armour has named Massimo Baratto to the newly created role of EVP, Chief Consumer Officer, to oversee…
News October 14
Everyone’s Talking About the Supply Chain Slowdown. Here’s What Marketers Are Doing About it.
Another unprecedented holiday season is upon us and there is a powerful sense of déjà vu in the…
Features October 14
Signet Jewelers Acquires Diamonds Direct to Boost Bridal Offerings
Signet Jewelers has entered into an agreement to acquire Diamonds Direct USA, an off-mall jeweler with 22 locations,…
News October 13
Snow Peak Portland Flagship Shows the Community-Building Power of Nature
As many brands attempt to both revive and evolve their brick-and-mortar spaces, they’re emphasizing the power of community.…
Features October 13Top Stories
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