Latest In: Customer Experience

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Nvidia Survey: 58% of Retail/CPG Firms Actively Deploying AI

A recent survey by AI solution provider Nvidia reflects the remarkably rapid growth of this technology over the…

News January 8
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David’s Bridal Debuts Ambassador Program for Creators, Customers and Associates

David’s Bridal has introduced David’s Style Squad, a commissioned ambassador program encompassing creators, frontline associates and the bridal…

News January 8
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2026 Predictions: The Promises (and Perils) of AI

We’ve held off on discussing AI as long as we could, but we’re only human. It was the…

Features January 8
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Target is focusing on wellness this year with events and an expanded assortment.

Target’s New Year’s Resolution: More Wellness (30% More, in Fact)

Target plans to double down on wellbeing in 2026, expanding its wellness assortment 30% and adding new wellness-focused…

News January 7
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Ditching Discounts: Building Loyalty and LTV with Smarter Ads

A well-known retailer who will remain nameless threw a huge promotion. Holiday promos had crushed their targets: record…

Executive Viewpoints January 7
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Retail Executives’ 2026 Legislative Wish List

2025 was a demonstration, if any were needed, of the enormous impact that governmental actions can have on…

Features January 7
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Nespresso Opens NYC Flagship Brimming with Coffee-Flavored Experiential Retail

Nespresso has opened its latest flagship store in NYC’s Flatiron district, the eighth — and largest — of…

News January 6
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5 Roadblocks Slowing Commerce Media…and How to Clear Them

Retailers have heard the same projections enough times to recite them: commerce media is set to become a…

Executive Viewpoints January 6
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2026 Retail Predictions: More AI, Yes, but That’s Not All, Folks

The Times Square ball has dropped, the champagne has gone flat and the New Year’s resolutions are…wavering, but…

Features January 6
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