Latest In: Customer Experience

app integration china-direct apps de minimis online marketplace shopify tariffs Temu third-party marketplace
Temu Launches Integration for Shopify Sellers in Bid to Expand U.S.-Based Assortment

Temu Launches Shopify Seller Integration in Bid to Expand U.S.-Based Assortment

Temu has launched a new app for Shopify merchants that will allow the nearly 3 million U.S.businesses selling…

News December 16
Bergdorf Goodman Browns Circular commerce Coach Coachtopia eBay EON Facebook Marketplace Farfetch Loop Returns matches fashion Net-A-Porter poshmark resale

Poshmark Pivots to Enhance Merchandising, ‘Commercial Precision’ with New C-Level Appointment

Resale marketplace Poshmark has named fashion, luxury and ecommerce veteran Elizabeth von der Goltz as its first-ever Chief…

News December 16
clean foods community-focused brands Eat Happy Kitchen Featured gluten-free marketing strategy
How small business Eat Happy Kitchen is breaking into the crowded food market.

Small Business, Big Ideas: Eat Happy Kitchen’s Recipe for Breaking into a Crowded Market

This story is part of Retail TouchPoints’ ongoing “Small Business, Big Ideas” series, focusing on smaller retail brands…

Features December 16
Amazon Core Web Vitals David Boice Google Team Velocity

Why Retailers Can’t Afford to Ignore Site Speed in the Google Era

It only takes seven seconds to make a sale — that’s the patience limit for the average online…

Executive Viewpoints December 16
Alcatraz East Crime Museum retail crime retail theft shrink
Retail Theft Steals the Spotlight at Alcatraz East Crime Museum

Retail Theft Steals the Spotlight at Alcatraz East Crime Museum

A new exhibit is joining Al Capone’s rosary, Ted Bundy’s dental molds and Charles Manson’s acoustic guitar at…

News December 15
Brandience Kwik Trip Maria Topken QuikTrip self-service kiosks Sheetz wawa

Beyond the Transaction: How Customer Experience Fuels Loyalty in Convenience Stores

A select group of super-regional convenience store chains including Wawa, Sheetz, QuikTrip and Kwik Trip are reinventing the…

Executive Viewpoints December 15
l.l.bean

L.L.Bean Shares Retail Expansion Plans for 2026 and 2027

Physical retail is "an essential part of our growth strategy," said L.L.Bean Chief Retail Officer Greg Elder.

News December 12
best buy camping world chatgpt dsw hibbett lush OpenAI PacSun Sephora shopify shopify plus uber Uber Direct

Uber Direct Partners with Shopify to Integrate On-Demand Delivery Options for Merchants

Shopify Plus merchants in the U.S., Canada and France can now embed multiple delivery options into their checkout…

News December 12
PacSun Pacsun Youth Advisory Council PS Vintage SPRINGY

Pacsun Debuts Curated Resale Collection Aimed at Gen Z Shoppers

Pacsun has launched PS Vintage Powered by SPRINGY, a curated resale program featuring thousands of one-of-a-kind pieces for…

News December 12
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank