Latest In: Customer Experience

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REI CEO Mary Beth Laughton on How the Co-op is Changing, Ecommerce and AI

Laughton elaborated on the Peak 28 three-year strategy, building a sustainable future while preserving values, and bringing a…

Features January 12
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AI in Luxury: Why LVMH Won’t Let AI Eclipse Humanity or Creativity

Luxury giant LVMH believes strongly in the use of AI throughout its organization, which includes 75 maisons in…

Features January 12
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Walmart to Expand Drone Delivery to 150 More Stores in 2026, will Fly Coast to Coast from 270 Sites by 2027

Walmart will expand drone delivery service to an additional 150 Walmart stores this year, on a flight path…

News January 11
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Checkout has arrived on Google.

Google Launches Direct Checkout in Search, Gemini

It was only a matter of time — following in the footsteps of OpenAI’s ChatGPT and Microsoft’s Copilot,…

News January 11
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Pacsun is reinventing the brand app with a new co-creation platform.

Pacsun Looks Beyond the Standard App with New Co-Creation Platform

Pacsun has launched a new digital platform, PS Community Hub, designed to bridge digital community engagement with real-world…

News January 9
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Walmart Launches Digital Healthcare Hub, Lowers Prices on 1,000+ Wellness Items

Walmart is doing its part for all those hardy souls who promised that this would be the year…

News January 9
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From Collectible AR Cards to Blockchain Games: How to Revitalize Loyalty Programs

Loyalty programs remain a powerful tool for businesses. According to last year’s Statista survey, a third of marketers…

Executive Viewpoints January 9
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Nvidia Survey: 58% of Retail/CPG Firms Actively Deploying AI

A recent survey by AI solution provider Nvidia reflects the remarkably rapid growth of this technology over the…

News January 8
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David’s Bridal Debuts Ambassador Program for Creators, Customers and Associates

David’s Bridal has introduced David’s Style Squad, a commissioned ambassador program encompassing creators, frontline associates and the bridal…

News January 8
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