2026 Predictions: The Promises (and Perils) of AI
We’ve held off on discussing AI as long as we could, but we’re only human. It was the…
Features January 8
Latest In: Customer Experience
Target’s New Year’s Resolution: More Wellness (30% More, in Fact)
Target plans to double down on wellbeing in 2026, expanding its wellness assortment 30% and adding new wellness-focused…
News January 7
Ditching Discounts: Building Loyalty and LTV with Smarter Ads
A well-known retailer who will remain nameless threw a huge promotion. Holiday promos had crushed their targets: record…
Executive Viewpoints January 7
Retail Executives’ 2026 Legislative Wish List
2025 was a demonstration, if any were needed, of the enormous impact that governmental actions can have on…
Features January 7
Nespresso Opens NYC Flagship Brimming with Coffee-Flavored Experiential Retail
Nespresso has opened its latest flagship store in NYC’s Flatiron district, the eighth — and largest — of…
News January 6
5 Roadblocks Slowing Commerce Media…and How to Clear Them
Retailers have heard the same projections enough times to recite them: commerce media is set to become a…
Executive Viewpoints January 6
2026 Retail Predictions: More AI, Yes, but That’s Not All, Folks
The Times Square ball has dropped, the champagne has gone flat and the New Year’s resolutions are…wavering, but…
Features January 6
The AI Shopping Revolution is Here. Retailers have Three Choices.
ChatGPT and Perplexity are building checkout systems. Soon enough, consumers will complete purchases without ever leaving their AI…
Executive Viewpoints January 5
Turning Screens into Storefronts: The Rise of Shoppable Video
Shoppable video has helped evolve the digital video landscape from passive viewing into active buying. From QR codes…
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