Study: Largest Impact of AI Lies in Operations, not Virtual Assistants
Retail executives are enthusiastic about AI, ranking it as a top-two choice for nearly all their strategic business…
News January 12
Latest In: Customer Experience
Dick’s Sporting Goods Chairman Ed Stack on House of Sport, Corporate Culture and Fixing Foot Locker
At NRF 2026, Stack shared the origin story of the House of Sport, what employees at Dick’s all…
Features January 12
REI CEO Mary Beth Laughton on How the Co-op is Changing, Ecommerce and AI
Laughton elaborated on the Peak 28 three-year strategy, building a sustainable future while preserving values, and bringing a…
Features January 12
AI in Luxury: Why LVMH Won’t Let AI Eclipse Humanity or Creativity
Luxury giant LVMH believes strongly in the use of AI throughout its organization, which includes 75 maisons in…
Features January 12
Walmart to Expand Drone Delivery to 150 More Stores in 2026, will Fly Coast to Coast from 270 Sites by 2027
Walmart will expand drone delivery service to an additional 150 Walmart stores this year, on a flight path…
News January 11
Google Launches Direct Checkout in Search, Gemini
It was only a matter of time — following in the footsteps of OpenAI’s ChatGPT and Microsoft’s Copilot,…
News January 11
Pacsun Looks Beyond the Standard App with New Co-Creation Platform
Pacsun has launched a new digital platform, PS Community Hub, designed to bridge digital community engagement with real-world…
News January 9
Walmart Launches Digital Healthcare Hub, Lowers Prices on 1,000+ Wellness Items
Walmart is doing its part for all those hardy souls who promised that this would be the year…
News January 9
From Collectible AR Cards to Blockchain Games: How to Revitalize Loyalty Programs
Loyalty programs remain a powerful tool for businesses. According to last year’s Statista survey, a third of marketers…
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