Latest In: Customer Experience

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How Grocers Can Optimize Tech for Hybrid and Price-Sensitive Shoppers

Grocers today are navigating numerous operational issues in the midst of the disruptions that have been challenging the…

Executive Viewpoints October 10
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The Independent has teamed up with Bolt to let readers buy products on its site.

How One UK Publication Captures Shoppers at the Point of Inspiration

British newspaper The Independent has always been a bit of a rebel. Founded in 1986 despite skepticism about…

Features October 7
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Retail is Getting Harder: Here’s How AI Can Help Retailers Prepare for Future Disruptions

Over the last couple of years, the retail industry has been navigating against brutal headwinds: the worst pandemic…

Executive Viewpoints October 7
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#RSP22: Everything You Need to Know About Holiday 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather…

News October 6
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What Is Your Audio Planogram? How Immersive Sound Can Become a Retail Brand Differentiator

What Is Your Audio Planogram? How Immersive Sound Can Become a Retail Brand Differentiator

Stranger Things recently reminded us how incredibly different the standard for the American retail experience was just a…

Executive Viewpoints October 5
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Pop-Up Strategies to Create Unique Consumer Journeys for Long-term Success

Pop-Up Strategies That Power Unique Shopper Journeys

Despite their temporary nature, pop-up shops are intended to make a lasting impression on visitors through offering extraordinary…

Features October 5
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Music Curation — What Retail Brands Need to Know

I’ll admit it: a good chunk of my early music discovery came from Shazam. I vividly remember being…

Executive Viewpoints October 3
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Both Fanatics and Sephora have new hyperlocal delivery options.

Fanatics, Sephora Add Hyperlocal Delivery Options in Advance of Holidays

Sports fan destination site Fanatics and beauty retailer Sephora are both gearing up for the holiday sales rush…

News September 30
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Prevent Out-of-Stock Problems From Turning Into Allocation Problems

The current supply chain crisis isn’t expected to get any better until early 2023, at best, prolonging the…

Executive Viewpoints September 30
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