Latest In: Customer Experience

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Women-led Beyond Yoga Simplifies the Store Journey with Comfort for Brick-and-Mortar Debut

Beyond Yoga Stresses Relaxed Comfort for Brick-and-Mortar Debut’s Design

One year after its acquisition by Levi Strauss & Co., Beyond Yoga has opened its first brick-and-mortar store…

Features October 19
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Has Online Grocery Delivery Plateaued?

Has Online Grocery Delivery Plateaued?

ChaseDesign just finished our annual study of 1,000 shoppers to see what the latest insights are around online…

Executive Viewpoints October 19
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Home Depot Enhances Professional Push with Marketplace for Skilled Jobseekers

The Home Depot has launched a jobseeker marketplace called the Path to Pro Network, designed to connect skilled…

News October 18
customer experience Executive ViewPoints Nick Delyani Xovis

A Customer Experience is a Full Journey: Making the Most of it Through People Tracking

Customers aren’t analyzing their behaviors within retail locations, but every retailer should be, and they should be learning…

Executive Viewpoints October 18
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Inside AEO’s Inaugural ESG Report: A Blueprint for a Better World 

American Eagle Outfitters, Inc. (AEO) has invested heavily in winning the hearts, minds and dollars of Gen Z…

Features October 18
Appriss Retail Nathan Smith

Move Over Chargebacks: Another Form of Ecommerce Order Fraud is Taking Over

When retailers discuss ecommerce fraud detection, their top priority is typically fraudulent chargebacks. A chargeback occurs when a…

Executive Viewpoints October 17
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Four Lessons for Leading with Purpose: How Lion Brand Yarn Is Reaching the New Values-Driven Consumer

As a leader, it’s always a challenge to help your business compete and thrive in a volatile business…

Executive Viewpoints October 17
Juniper Research Robots & Pencils Tracey Zimmerman

AI- and ML-Driven Chatbots are the Next Frontier in the Digital Commerce Revolution

The resilience brands have shown over the past two years has been remarkable. Given an unpredictable commercial landscape,…

Executive Viewpoints October 14
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Walmart Launches Walmart Healthcare Research Institute to Boost Access to Equitable Healthcare

Walmart is getting deeper into the healthcare industry with the launch of the Walmart Healthcare Research Institute (WHRI),…

News October 13
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