Sephora’s Delicate Dance: Offering Prestige Beauty to Value-Conscious Consumers
Customer loyalty experts know that the best-run programs do far more than simply boost sales by rewarding members…
Features November 10
Latest In: Customer Experience
Sephora Adds On-Demand One-Hour Delivery Across North America
Sephora shoppers will now be able to get the retailer’s beauty products delivered to them in under an…
News November 9
Mapping Customer Journeys to Design the Right Digital Experiences
Ask any business leader and they’ll readily agree that offering personalized, compelling and consistent digital experience is paramount…
Executive Viewpoints November 9
Levi’s Picks Kohl’s CEO as LS&Co. President
Kohl’s CEO Michelle Gass will leave the department store retailer to take on the newly created position of…
News November 8
Nurturing Influencers: How Adore Me, Walmart and Express Support Creators
The creator economy is worth approximately $104.2 billion, according to CBInsights, and that growth is poised to continue,…
Features November 8
How Beautycounter’s New CCO is Using Amazon Learnings to Scale the Brand
Kara Trousdale was the woman to know during the pandemic — she managed the consumables supply chain business…
Features November 7
CRM for Brick-and-Mortar Businesses: How Virtual Queueing Software Provides Valuable Customer Insights
We live in a data-driven age, and nowhere is data more important for your business than in your…
Executive Viewpoints November 7
Tractor Supply Partners with DoorDash to Offer Delivery from Nearly 2,000 Stores
Rural lifestyle retailer Tractor Supply has added on-demand delivery from nearly 2,000 of its stores across the country…
News November 4
Google Targets Holiday Bargain Hunters with New Search Tools
Among Americans planning to shop for the holidays, 43% are looking for deals and sales more than last…
News November 2Top Stories
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