Latest In: Customer Experience

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Victoria’s Secret Acquires Adore Me for $400M to Fuel Revamped Image

Victoria’s Secret & Co. (VS&Co) has signed a definitive agreement to acquire digitally native intimates brand Adore Me…

News November 1
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Saks Gives Beauty Product Containers a Second Life with Recycling Program

Saks has partnered with TerraCycle to launch the Saks Beauty Recycling program, which will let shoppers send in…

News November 1
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How Spirit Halloween Takes the Fright out of Operating Thousands of Pop-up Stores Each Year

How Spirit Halloween Takes the Fright out of Operating Thousands of Pop-up Stores Each Year

The Spirit Halloween business model relies on thousands of short-term leases of brick-and-mortar stores every year for its…

Features October 31
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Roadie Executive offers delivery tips for the holiday season

Delivering on Delivery: Holiday Season Tips and Tricks from a Roadie Exec

The term “supply chain” has officially entered the mainstream vernacular thanks to the disruption of the last couple…

Features October 28
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Brazil's RaiaDrogasil taps into store wifi to personalize promotional offers.

Brazil’s RaiaDrogasil Taps into Store WiFi to Personalize Promotional Offers

Latin America drugstore chain RaiaDrogasil is leveraging its in-store WiFi network to offer location-based marketing across 2,500 Brazilian…

News October 24
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Exclusive Q&A: Fast Break for High-End Sneaker Marketplace The Edit LDN

Sneakers are designed for moving quickly, and the same could certainly be said of The Edit LDN, a…

Features October 24
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Venmo VP and GM Denise Leonhard talks about the platform's edge in the competitive world of payments.

Exclusive Q&A: Venmo GM on the Company’s ‘Natural Extensions’ into Business Payments

For shoppers, paying for the items they want is a necessary evil at best and a complicated chore…

Features October 21
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Moving is Stressful. Retailers Can Help With Delivery.

Most people can agree that one of the biggest hassles of moving is transporting big and heavy items…

Executive Viewpoints October 21
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BNPL provider Klarna is expanding beyond payments with new shopping solutions.

Klarna Sets Sights on ‘Powering Ecommerce’ with New Suite of Shopping Solutions

Klarna is continuing to expand beyond payments as it looks to become “a starting point for every purchase”…

News October 19
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