Latest In: Customer Experience

11.11 Global Shopping Festival alibaba And Luxe Black Friday chinese consumers cross-border commerce Featured influencers key opinion leaders live shopping livestreaming off-price retail online marketplaces outlet malls rue gilt groupe Shop Premium Outlets simon Simon Premium Outlets Singles' Day Taobao Live third-party marketplace Tmall Global Woodbury Common XinShiDanDan
Simon and Shop Premium Outlet's livestreaming partnership with Tmall in action.

With Travel Still Restricted, Simon is Bringing its Outlets to China via Livestreaming

It’s 10 a.m. on a bright fall day in upstate New York and the premium outlet mall Woodbury…

News November 29
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Apple, Macy’s and IKEA Rank High in Innovation but Social Impact Scores are Mixed

What people think about when they focus on retail innovation is the tech side of the business —…

Features November 28
Dave Sharma Perfitly virtual fitting room

Why Virtual Fitting Rooms are the Next Frontier of Customer Experience

It seems like every year since the pandemic began, experts in retail and ecommerce have encouraged brands to…

Executive Viewpoints November 28
Cisco AppDynamics Executive ViewPoints Joe Byrne visibility

Want to Create Better Experiences for Customers? Embrace These Technologies

Incredible digital user experiences sit at the heart of a successful retail brand. Subpar shopping experiences won’t be…

Executive Viewpoints November 25
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Addressing Privacy Challenges in Retail Media Networks

We’re currently seeing a growing trend toward retail media networks, in which retailers create advertising platforms within their…

Executive Viewpoints November 25
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TalkShopLive debuts live commerce window shopping in NYC.

TalkShopLive to Translate Window Shopping into Streetside Purchasing in NYC

Window shopping is a time-honored New York tradition, especially around the holidays when retailers pull out all the…

News November 23
cannabis customer experience data Featured Holiday 2022 last mile marketing surfside

The Holidays are Big for Cannabis — How Retailers can Succeed in ‘The Season of Green’

The holiday season is just as important for cannabis as it is for other areas of retail, with…

Features November 23
cameras Executive ViewPoints Marc Tanguay Western Digital

Video is Not Just for Security Cams Anymore

Mention the words retail and video in the same sentence to any merchant and right away they think…

Executive Viewpoints November 23
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The Macy's Thanksgiving Day Parade is marching into the metaverse.

Holidays in the Metaverse: Macy’s Parade Goes Virtual, Mattel Debuts Marketplace for Toy NFTs

Two of the biggest names of the holiday season — Macy’s, producer of the iconic Thanksgiving Day Parade,…

News November 22
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