Latest In: Customer Experience

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Rite Aid in Delivery Deal with Grubhub; Uber Partnership Supports Delivery from 17,000 Neighborhood Stores

Deliveries from more than 2,000 Rite Aid stores in 16 states will be powered by the Grubhub Marketplace,…

News November 18
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Charlotte Tilbury Glams Up Virtual Wonderland with Customizable Avatars

Charlotte Tilbury is the latest brand to launch a metaverse experience for the holiday season. Charlotte’s Beauty Realm…

News November 17
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Holiday Shopping 2022: How AI-Powered Guided Selling Creates Bespoke Customer Experiences

With the holiday season on the horizon, brands are looking to gain an advantage over industry competition. Considering…

Executive Viewpoints November 17
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Rethinking the Retail Environment Through Food-and-Beverage Design Concepts

Rethinking the Retail Environment Through Food-and-Beverage Design Concepts

The retail industry has experienced a great deal of change over the last 2½ years with the accelerated…

Executive Viewpoints November 16
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Nike Launches .SWOOSH Web3 Platform for Virtual Product Creators

Nike has beta launched .SWOOSH, a digital community and platform where athletes, creators, collectors and consumers can learn…

News November 15
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Post Modern: Making Mail Fit for the Future

In this digital-first era it would be easy to assume that mail is dying a long and slow…

Executive Viewpoints November 14
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REI Founders Market Gave POC-Led Brands Valuable Feedback — and the Retailer Unique New Products

More retailers are acknowledging the importance of supporting brands with diverse owners. REI, known for its progressive stances,…

Features November 11
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Sephora’s Delicate Dance: Offering Prestige Beauty to Value-Conscious Consumers

Customer loyalty experts know that the best-run programs do far more than simply boost sales by rewarding members…

Features November 10
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Sephora Adds On-Demand One-Hour Delivery Across North America

Sephora shoppers will now be able to get the retailer’s beauty products delivered to them in under an…

News November 9
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