Why Virtual Fitting Rooms are the Next Frontier of Customer Experience
It seems like every year since the pandemic began, experts in retail and ecommerce have encouraged brands to…
Executive Viewpoints November 28
Latest In: Customer Experience
Want to Create Better Experiences for Customers? Embrace These Technologies
Incredible digital user experiences sit at the heart of a successful retail brand. Subpar shopping experiences won’t be…
Executive Viewpoints November 25
Addressing Privacy Challenges in Retail Media Networks
We’re currently seeing a growing trend toward retail media networks, in which retailers create advertising platforms within their…
Executive Viewpoints November 25
TalkShopLive to Translate Window Shopping into Streetside Purchasing in NYC
Window shopping is a time-honored New York tradition, especially around the holidays when retailers pull out all the…
News November 23
The Holidays are Big for Cannabis — How Retailers can Succeed in ‘The Season of Green’
The holiday season is just as important for cannabis as it is for other areas of retail, with…
Features November 23
Video is Not Just for Security Cams Anymore
Mention the words retail and video in the same sentence to any merchant and right away they think…
Executive Viewpoints November 23
Holidays in the Metaverse: Macy’s Parade Goes Virtual, Mattel Debuts Marketplace for Toy NFTs
Two of the biggest names of the holiday season — Macy’s, producer of the iconic Thanksgiving Day Parade,…
News November 22
Bloomingdale’s Features Chanel, Ralph Lauren in Multi-Brand Virtual Holiday Store
Bloomingdale’s has launched a multi-brand virtual shopping experience for the holidays with dedicated spaces featuring Chanel, Ralph Lauren…
News November 21
What Does CX Automation ‘Done Right’ Look Like?
As more omnichannel retailers look to adopt CX automation to better serve customers through the full order lifecycle,…
Executive Viewpoints November 21Top Stories
