Latest In: Customer Experience

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Walmart is extending its retail media offerings into the realms of social media and livestreaming.

Walmart Expands Retail Media Offering with Social, Livestreaming Integrations

Walmart is expanding the reach of its retail media offerings through a series of new partnerships with TikTok,…

News September 20
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Compact Cashierless Technology Boosts Sales at Sports Stadiums

Compact Cashierless Technology Boosts Sales at Sports Stadiums

More than nine locations at NFL venues, including Las Vegas’ Allegiant Stadium and Nissan Stadium in Nashville, Tenn.,…

News September 19
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The homepage of the Bubble ecommerce site shows a montage of Gen Z consumers, Bubble products and on the right, the tagline 'face the school day'

What’s Driving Skincare Brand Bubble’s Explosive Growth? Its Community of Gen Zers

It’s easy to understand why the skincare market exploded during the pandemic. Working from home and sheltered in…

Features September 19
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80% of Your Store’s Revenue is Coming from This Source

If anything, my 26 years of retail experience have shown that customer acquisition is initially the central purpose…

Executive Viewpoints September 19
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Terez Opens First Physical Store in NYC With Joy-Inspired Space

Terez Opens First Physical Store in NYC With Joy-Inspired Space

Women and children’s fashion brand Terez made its brick-and-mortar debut on Sept. 16, 2022 with its first physical…

News September 16
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When 62% of Shoppers Expect Their Cost of Living to Increase, Retailers Must Focus on Value and Experiences

Inflation fears are lingering as retailers approach the holiday season, with 79% of consumers saying their finances are…

Features September 16
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Giving Transportation Leaders a Seat at the S&OP Meeting

The Sales & Operations Planning (S&OP) process has been around for decades, with many of the largest and…

Executive Viewpoints September 16
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IKEA U.S. Introduces New Loyalty Benefits Through IKEA Family

As part of its initiative to provide greater loyalty rewards, IKEA U.S. has bolstered the IKEA Family program…

News September 15
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An African American Gen Z consumer outside talking on a smartphone. He's outside on a sunny day, looking into the distance.

Gen Z, in Their Own Words: What They Really Want from Brands and Retailers

Gen Z is arguably one of the most in-demand, and yet most elusive, generations of our time. While…

Features September 15
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