Latest In: Customer Experience

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Contactless Biometric Solutions for Better Shopping Experiences

The global pandemic changed our world in so many ways — some good, some bad. Retail and hospitality…

Executive Viewpoints February 16
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Quantum Metric Offers Tactical Tools for Optimizing Digital Experiences

Quantum Metric has launched Atlas, a solution designed to help retailers optimize their digital experiences. Powered by proprietary…

News February 16
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How Gibson Connects With its Fans Using ‘Storytelling’ Over ‘Content’

Every retailer has customers with varying degrees of knowledge of their products, and for legendary guitar-maker Gibson those…

Features February 15
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5 Tips on Connecting with Consumers from the Founder of ‘Disrupter’ Brands Hello and Eos

Craig Dubitsky is behind some of the most disruptive CPG brands of the last decade — he founded…

Features February 14
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The main panel of the Camp Gift Finder tool encourages visitors to select from their age range and then answer a series of more specific questions.

Camp Puts Curation at the Center of Revenue Creation with Gift Finder Tool

During the heart of the holiday season, experiential toy retailer Camp launched Gift Finder, an interactive tool designed…

Features February 13
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When It Comes to Building Loyalty, Design Is a Brand’s Greatest Asset

Design is a competitive advantage when it comes to building loyalty. Every time a person interacts with a…

Executive Viewpoints February 13
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Benefit Cosmetics campaign for its new blush was a marketing triumph.

How Benefit Cosmetics Turned a Product Launch into an Event (and a Major Marketing Win)

As any beauty loyalist will attest, there is nothing more gut-wrenching than a favorite product being discontinued. Beauty…

Features February 10
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Albertsons Launches Health and Wellness Platform Across 16 Banners

Albertsons has introduced the Sincerely Health platform, built in collaboration with healthcare providers, insurance and technology companies and…

News February 10
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Batteries Plus is powering its future with a sweeping digital transformation.

Batteries Plus: Customer Data and Store Expertise Power Sweeping Digital Transformation

When the first Batteries Plus opened in 1988 in Green Bay, Wis. it was a groundbreaking retail concept,…

Features February 9
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