Latest In: Customer Experience

#RICE23 Chair Announcement: Cathy Hackl Added As Metaverse And Next-Gen Fashion & Retail Chair

Social Commerce is Taking Off. Here’s How it Gets to the Next Level

Social commerce is the latest frontier for brands looking to spur sales and boost revenues. The segment, which…

Dick’s Doubles Down on House of Sport Format, Planning 19 New Locations by 2024

Through a combination of converting existing stores and building at least 10 new stores next year, Dick’s Sporting…

For Forever 21, Omnichannel Experiences are Key to Staying a Gen Z Favorite

Jacob Hawkins knows a lot about Gen Z, not just because he’s spent almost a year as the…

Best Buy and Atrium Health Partner to Provide Enhanced At-Home Hospital Care

Best Buy Health will work with Atrium Health to develop new hospital-at-home offerings, helping enable providers to deliver…

How Store Design Teams are Unlocking Tangible Value from AI Platforms

Editor’s note: This is the second article in our series on AI in Retail. Check out the other…

California Won’t do Business with Walgreens Over Abortion Pill Stance

California Governor Gavin Newsom has tweeted that the state will no longer do business with Walgreens, citing the…

Claire’s Aims High (and Wide) with Next-Gen Paris Store, U.S. Grocery Expansion

Claire’s is celebrating the opening of its next-generation store in Paris with a Fashion Week event on March…

Walmart Health will Expand to 75+ Locations by 2024

Walmart Health plans to open 28 new locations in 2024, bringing the total number of sites to more…