Does the Concept of the Sales Funnel Still Apply to Modern Retailers?
Looking around in 2023, we need to ask whether the concept of the funnel still applies in the…
Executive Viewpoints March 6
Latest In: Customer Experience
With Retail Layoffs, Communication is Key
As many organizations across the country appear ready to tighten their belts in the face of recession, some…
Executive Viewpoints March 6
Target, Macy’s and Dollar Tree Prep for a Tough Year Despite Holiday Success
While the 2022 holiday season was an overall success, the specter of a potential recession was clearly looming…
Features March 3
Nordstrom Accentuates Brand Diversity with Folklore Group Partnership
Nordstrom will work with The Folklore Group to better identify and engage with fashion and lifestyle brands founded…
News March 1
Hibbett Rolls Out Happy Returns at its 1,100+ Stores
Athletic-inspired fashion retailer Hibbett is adding Happy Returns Return Bars to its more than 1,100 Hibbett and City…
News March 1
Walmart Partners with CareSource to Address Racial Health Inequities
Walmart will work with the nonprofit CareSource to better understand and mitigate racial inequities in health care. The…
News February 28
CFO Survey: 51% of Retailers Plan to Raise Prices (Slightly) in 2023
Faced with inflation that remains uncomfortably high despite a series of interest rate hikes, just over half (51%)…
Features February 27
Ikea Taps Meta’s Tech for New In-Store AR Game in Sweden
Ikea’s marine-focused Blåvingad toy line is the inspiration behind a new interactive AR experience — Lilla Äventyret (The…
News February 24
Overwhelmed Customer Service Teams? Keep Returns at Bay with Automation
The not-so-new online face of retail has already transformed most aspects of the path to purchase for consumers,…
Executive Viewpoints February 24Top Stories
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