Latest In: Customer Experience

customer experience Executive ViewPoints Wix Ecommerce Yael Weiss Ayalon

Turn Tricky Market Conditions into Revenue-Increasing Opportunities

The new year is here; however, the market challenges of 2022 didn’t evaporate with the turning of the…

Executive Viewpoints February 3
blue yonder Giant Eagle Plantensive

Giant Eagle to Enhance Category Management at Nearly 500 Stores

Giant Eagle will upgrade its category management capabilities across its 216 supermarkets and 274 GetGo convenience stores, allowing…

News February 2
Siman Group SML

Central American Department Store Chain Boosts Inventory Accuracy with RFID

Siman Group, which operates 15 large department stores across Central America, has deployed an item-level RFID solution that…

News February 2
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How Daniel’s Jewelers Designs Stores and Shopper Experiences for Hispanic Consumers

Joseph Sherwood founded Daniel’s Jewelers in 1948 to make jewelry more accessible for all families. Over the years…

Features February 1
Executive ViewPoints experience economy Happy Finish Will Hendrickson

Where to Next for the Experience Economy?

Almost a quarter of a century ago, a groundbreaking article in Harvard Business Review heralded the dawn of…

Executive Viewpoints January 31
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CVS Health Adds Consumer-Focused Chief Product Officer Role

CVS Health has named Amy Bricker to the newly created role of EVP and Chief Product Officer –…

News January 30
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New Addie's drive-up grocery store opens in Massachusetts.

Drive-Up Grocer Addie’s Opens First Store, Plans to Expand Across U.S.

The new supermarket concept Addie’s, a self-described “drive-up grocer,” has opened its first store in Norwood, Mass., fueled…

News January 30
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Copper Compression uses voice commerce to increase brand recall among online shoppers.

Listen Up: Copper Compression’s Voice Commerce Play is (Almost) All About Brand Recognition

There was a time, about five or so years ago, when voice commerce was going to be the…

Features January 30
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Saks Fifth Avenue Redesigns NYC Flagship’s Men’s Department, Expands Offerings

Saks Fifth Avenue has redesigned the seventh floor of its iconic New York City flagship store to house…

News January 27
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