New KnitWell Group Encompasses Ann Taylor, Loft and Talbots Brands
Sycamore Partners has created a new holding company for its Ann Taylor, Loft and Talbots brands, the KnitWell…
News September 6
Latest In: Customer Experience
Crate & Barrel Plans to Double Tech Team Size, Boost Use of AI
Crate & Barrel Holdings (CBH) will embark on a multi-year digital transformation that will leverage significant investments in…
News September 6
FTC’s ‘Click-to-Cancel’ Proposal: A Step Forward for the Negative Option Model
So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer…
Executive Viewpoints September 6
Worldbuilding: Designing Multisensory Worlds That Empower Customers to Craft Their Own Brand Journey
Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user…
Executive Viewpoints September 6
Food Lion to Renovate and Restock 27 Partner Food Pantries
September is Hunger Action Month, and to mark it Food Lion will remodel and restock 27 partner food…
News September 5
VR for Retail Training: How to Leverage the Tech to Land Stronger Outcomes
As we fast approach Q4 2023, there is one topic at the forefront of every retailer’s mind: holiday…
Executive Viewpoints September 5
Is it Too Late for JCPenney to ‘Make it Count’? Inside the Retailer’s $1B Turnaround Plan
JCPenney is self-funding its latest turnaround plan, which includes a reinvestment in its core customer and a more…
Features September 1
REI Spotlights Climate Neutral Certified Products Online
Customers can now easily sort and shop by Climate Neutral certified products thanks to a new feature on REI.com. To…
News August 31
How AI Can Help You Create Human-Centric Retail Experiences
Generative AI may be generating buzz, but for tech-savvy retailers, AI is not a new technology. Conversational AI…
Executive Viewpoints August 31Top Stories
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