Latest In: Customer Experience

american dream babies 'r' us babylist buybuy baby dtc brands Featured glossier opinion Retail ThinkTank (2023) Retail ThinkTank: Featured In Omnichannel Strategy (2023) Retail ThinkTank: Omnichannel Strategy (2023) Toys R Us whp global
Inside the new Babies 'R' Us store at American Dream mall.

Somewhat Surprisingly, Stores Still Have the Ability to Surprise

Our regular Editors Perspectives column offer insights and opinions from the Retail TouchPoints editorial team as they dig into the…

Editor's Perspective August 25
Benoit Vatere Mammoth Target Walmart

The End of D2C as we Know it: Enter Direct-to-Retail

Every few decades, retail brands discover a new way to connect with consumers. The early 2000s saw the…

Executive Viewpoints August 25
Digital Commerce metaverse experience Roblox Supercampus Walmart Walmart Land
Walmart has launched Supercampus, a new Roblox experience to get young consumers excited for the back-to-school season.

Walmart Heads Back to School by way of the Metaverse

Walmart has launched a new Roblox experience to get young consumers excited for the back-to-school season. Supercampus is…

News August 24
CommentSold Popshoplive tiktok

CommentSold Moves into DTC Sales with Popshoplive Acquisition

CommentSold, a provider of live selling technology, has acquired the assets of mobile livestreaming marketplace Popshoplive. The newly…

News August 24
Bidnamics Google

Bidnamic Discovery Pages Help Reduce PDP Bounce Rates

By reducing bounce rates from online merchants’ product detail pages (PDPs) that are reached via paid SERPs (search…

News August 24
Hugo Boss Ken Yahns Nike Statista Zoovu

Preparing for a Very Generative AI Holiday Shopping Season

As retailers gear up for the 2023 holiday shopping season, predicted to be another big year, expect generative…

Executive Viewpoints August 24
content hubs content marketing Gen Z consumer behaviors millennial consumer behaviors Morning Consult Retail ThinkTank (2023) Retail ThinkTank: Ecommerce Strategy (2023) Retail ThinkTank: Featured In Ecommerce Strategy (2023) The Home Depot
The Home Depot has launched a new educational content hub for new homeowners who are looking for tools and resources to support their journey into home ownership.

Home Depot Launches New Content Hub to Empower Young Homeowners

Up to 70% of business-to-consumer marketers believe that content marketing has become more important to their business over…

News August 23
ai customer experience strategy CX trends data analytics inmoment La-Z-Boy omnichannel listening solution
La-Z-Boy has implemented a new omnichannel listening solution in order to better understand customer needs and expectations.

La-Z-Boy Deploys Omnichannel ‘Listening’ Solution to Boost Understanding of Shopping Behaviors

Furniture brand La-Z-Boy has implemented a new omnichannel listening solution as part of its ongoing strategy to evolve…

News August 23
Edge Delta Ozan Unlu

Information Overload: Don’t Let Self-Checkouts Become a Chokepoint

For retailers, self-checkout is something of a double-edged sword. There’s no doubt the technology can bring tremendous benefits,…

Executive Viewpoints August 23
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