Want to Have Great CX This Holiday Season? Focus on Employee Experience First
This is Part 1 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts…
Features October 25
Latest In: Customer Experience
Hibbett and Nike Connect Loyalty ProgramsÂ
After linking its loyalty program with Dick’s Sporting Goods in 2021, Nike is now partnering with Hibbett on…
News October 24
It’s Time for Retailers and CPG Companies to do a Post-Pandemic Process Checkup
The last three years have been a whirlwind for retailers and CPG companies. Pandemic-driven buying trends led to…
Executive Viewpoints October 24
In the New World of Beauty, Community is the Core and Technology is the Enabler
Sasha Radic, Managing Director of the investment bank Jefferies, believes that beauty is one of the most exciting…
Features October 23
Considering a Multi-Carrier Strategy? 7 Questions to Ask Before Partnering with a Last Mile Delivery Provider
After months of negotiations with the Teamsters Union, UPS has been able to avoid what would have been…
Executive Viewpoints October 23
Walmart’s Cultureverse Gives Black Creators a Voice By Design
It’s tough to change people’s perceptions of a brand, particularly one as established and well-known as Walmart. But…
Features October 21
HomeGoods Pulls the Plug on Ecommerce Site
HomeGoods will shut down its ecommerce site on Oct. 21, 2023. The off-price furniture and décor retailer, a…
News October 20
Victoria’s Secret and Pink Debut Adaptive Intimates
Victoria’s Secret and Pink have launched their first collections of intimates for women with disabilities, called VS &…
News October 18
How Intentional Design Sparks Imagination in the First Melissa & Doug FlagshipÂ
Melissa & Doug toys and costumes have been in homes and schools around the world for decades. (If…
Features October 18Top Stories
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