Latest In: Customer Experience

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Nike is releasing the first physical sneaker design tied to its .Swoosh Web3-enabled platform. The catch: only a limited number of members will get them.

Nike’s .SWOOSH Blends Digital and Physical with New Sneaker Drop

Nike is releasing the first physical sneaker design tied to its .Swoosh Web3-enabled platform. The Air Force 1…

News October 6
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6 Logistics Metrics that Determine a Brand’s Holiday Success or Struggle 

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational…

Executive Viewpoints October 6
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How Retailers Can Bring Creativity and Originality Back to Private Label Products

Twenty years ago, retailers aiming to launch new store brands to fend off the negative associations created by…

Executive Viewpoints October 5
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Uber Debuts Package Return Service

Uber has introduced a package return service that provides consumers with live tracking within the Uber app. With…

News October 4
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Small Format, Big Payoffs: Retailers Evaluate Real Estate to Meet Consumers Where They Are — at Home

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers…

Executive Viewpoints October 4
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Two Ebay sellers featured in the company's new Small Business Report.

How Ebay is Separating Itself from the Marketplace Pack with a Focus on ‘Enthusiasts’

As it marks its 28th year in business, Ebay finds itself in a vastly different world than the…

Features October 3
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Is Your Fulfillment Strategy Healthy Enough to Keep Pace with Customer Expectations?

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was…

Executive Viewpoints October 3
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DXL store

Destination XL and Untuckit Create Capsule Shirt Collection for Big and Tall Shoppers

Destination XL (DXL) has partnered with Untuckit on a capsule collection of its shirts in sizes and lengths…

News October 2
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A Beginner’s Guide to a Cookie-Free Marketing Strategy

It’s time to say goodbye to cookies. A full 60% of marketers believe the era of advertising cookies…

Executive Viewpoints October 2
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