Revolution Underfoot: How Adaptable and Sustainable Flooring Transforms Retail Environments
In the ever-evolving world of retail, adaptability isn’t just an advantage — it’s a necessity. Today’s consumers seek…
Executive Viewpoints October 18
Latest In: Customer Experience
Zulily Supports Stressed-Out Moms this Holiday Season with Help from Queer Eye’s Jonathan Van Ness
The holidays are a time of joy and charity, but they are also a time of stress, overeating/drinking/indulging,…
News October 17
Amazon, Expedia, Glassdoor Launch Coalition to Fight Fake Reviews
Some of the biggest names in online commerce have formed the Coalition for Trusted Reviews, a cross-industry collaboration…
News October 17
Encourage Your Customers to Call Again. Here’s How.
Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed…
Executive Viewpoints October 17
Walmart to Open 5th Next-Gen Fulfillment Center in 2026
Walmart, which had announced plans to open four next-generation fulfillment centers in June 2022, will build a fifth…
News October 16
Integrate Pricing, Promotions and Markdowns to Drive Profitability
Despite a positive job market and a stabilized economic environment, most consumers (96%) are looking to save money…
Features October 16
3 Ways to Maximize Zero-Party Data Collection During Black Friday and Cyber Monday
In today’s hyper-competitive ecommerce landscape, data isn’t just a buzzword. It’s the most important weapon for success in…
Executive Viewpoints October 16
1-800-Flowers Launches Corporate Gifting Platform
1-800-Flowers.com has introduced SmartGift for Business to help business customers manage corporate gifting programs, automate sends, create a…
News October 14
Sorel Paints Brooklyn Orange with New Pop-up
Footwear brand Sorel has collaborated with MG2 and The Lionesque Group on a Brooklyn-based pop-up to celebrate the…
News October 13Top Stories
Latest Podcasts
Latest Resources
