7 Stories that Shaped 2023 — and What They Foretell for 2024
The editors of Retail TouchPoints are sharing our picks for the seven most consequential stories of 2023. As…
Features December 21
Latest In: Customer Experience
Why Retailers’ Obsession with Conversion is Keeping Them from…Converting
It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover…
Executive Viewpoints December 21
FTC Imposes 5-Year Ban on Rite Aid’s ‘Reckless’ Use of AI-Based Facial Recognition
The Federal Trade Commission (FTC) has prohibited Rite Aid from using facial recognition technology in its stores, claiming…
News December 20
VF Corp. Data Breach Hinders Order Fulfillment During Critical Holiday Period
VF Corp. detected a data breach on Dec. 13 that has affected its ability to fulfill orders on…
News December 19
How AI is Being Utilized in the Last-Mile Logistics Space
Last-mile logistics is a complex and complicated facet of the business world that requires orchestrating many moving parts,…
Executive Viewpoints December 19
Ulta Enters the World of ‘Beauty Experience Automation’ with Pilot of New Lash Application Tech
Ulta Beauty will be the first retailer to pilot Luum Precision Lash’s new technology, which uses a combination…
News December 18
American Freight Unveils Upgraded Store Design and Shopping Experience
American Freight, the budget-friendly furniture, mattress and appliance retailer, has unveiled a revamped store design and experience in…
News December 18
The Container Store Opens 100th Location, Doubles Down on Smaller Format
The Container Store has opened its 100th brick-and-mortar location in Princeton, N.J. — a small-format concept designed to…
News December 18
Ecommerce’s AI Playbook: Data, Personalization and Scalability
Once upon a time, finding the perfect product online was like wandering the aisles of a library without…
Executive Viewpoints December 18Top Stories
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