Latest In: Customer Experience

audio entertainment Audio up Claire's podcast development
Claire’s is partnering with podcast and audio entertainment production studio Audio Up Media on a series of new scripted audio shows.

Claire’s Gets into Gen Zalpha’s Ears with New Audio Entertainment Deal

Gen Z and Gen Alpha are becoming avid podcast listeners, making them a hot target for media brands…

News December 15
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Kroger Launches Autonomous ‘Middle Mile’ Delivery in Dallas Market

Kroger has kicked off a multi-year agreement to have Gatik AI’s autonomous box trucks transport products from the…

News December 15
chewy Chewy Vet Care customer experience omnichannel strategy Vet Care Services
Chewy is embracing the “medtail movement” by opening its first veterinary practices under the brand name “Chewy Vet Care.”

Chewy Joins Medtail Movement with Vet Care Services

Healthcare has been deemed the new battleground for retailers — from behemoths like Walmart and Amazon to traditional…

News December 15
american girl Barbie Barbie movie feature film development Greta Gerwig intellectual property IP Lindsey Anderson Beer
Following the commercial success of the Barbie movie, Mattel Films is creating a live-action feature film focused on its American Girl dolls.

Mattel’s Next Big Movie Star: American Girl

Following the remarkable commercial success of the Barbie movie, Mattel is putting its American Girl dolls in the…

News December 14
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Sally Beauty is offering free online consultations with hair coloring experts.

Sally Beauty Rolls Out Free Virtual Hair Coloring Consultations

Sally Beauty has launched a new service offering free, on-demand digital hair coloring consultations with licensed professionals. The…

News December 14
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Kroger Cooks Up Shopping Integration with GE Appliances

More than 150,000 owners of select GE Appliances can now view seasonal recipes on their oven’s and range’s…

News December 14
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Redefining the Post-Checkout Moment to Build Shopper Loyalty

When it comes to retail strategies, most brands place an emphasis on the pre-purchase experience, from crafting eye-catching…

Executive Viewpoints December 14
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Google Pay to Add BNPL Options Early in 2024

Google Pay will make buy now, pay later (BNPL) options available for online and mobile payments in the…

News December 13
2023 holiday season Christmas shopping Christmas Trees The Real Christmas Tree Board
New research from the Real Christmas Tree Board found that 4% of consumers wait until the end of December to buy a Christmas tree.

Despite ‘Treecrastination,’ Shoppers Can Still Find the Perfect Christmas Tree

For some consumers, the holiday season starts as early as October. Others, however, procrastinate in all areas –…

News December 13
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