Latest In: Customer Experience

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The North Face Appeals to All 5 Senses to Bring the Outdoors into its London Flagship

Want to enjoy the outdoors without, you know, actually going outside? Then the recently opened London flagship of…

Features January 9
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How AI is Driving Identity-Based Marketing Strategies to Boost Customer Lifetime Value

The ecommerce industry is undoubtedly booming in the United States despite predictions that economic uncertainty would hinder consumer…

Executive Viewpoints January 9
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Missed the Return Window? Sell the Item on Poshmark

Poshmark has partnered with Loop Returns for a new program that will allow shoppers to sell unwanted items…

News January 8
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Revolutionizing Retail: How Ergonomic Robots Enhance Shopping Experiences

Robots and automated technology are becoming a typical feature in the retail industry, with robots streamlining operations, reducing…

Executive Viewpoints January 8
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Pop-Up Celebrates the Secret Joy of Stealthy Shopping

Admit it, you’ve snuck a candy bar and a decorative doo-dad into your very serious shopping cart at…

News January 7
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Samsung, Instacart Unveil Refrigerators that can Replenish Themselves

Consumers will now be able to use Samsung’s 2025 Bespoke refrigerator models equipped with digital screens to replenish…

News January 7
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Sodexo Plans Nearly 100 Cashierless Campus ‘Food Hives’

Campus foodservice leader Sodexo will open nearly 100 “Food Hive” markets on college campuses by 2026, beginning with…

News January 6
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How Jointly Leverages AI and Journaling App Data to Fine-Tune Cannabis Product Recommendations

Given that different cannabis products can produce a wide range of effects among consumers, one of the biggest…

Features January 3
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Reducing Cart Abandonment Online: How Composable Commerce Improves Conversions

When dealing with digital cart abandonment, retailers must focus on what they can control — and that’s delivering…

Executive Viewpoints January 3
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