Latest In: Customer Experience

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Retail TouchPoints Named Official Media Partner of the 2025 Vendors in Partnership Awards

Vendors in Partnership (VIP), a dynamic community of retailers and solution providers aiming to improve how industry players…

News January 2
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Navigating the Divide: How Low-Cost Ecommerce has Shattered Consumer Expectations

Temu just became the second most visited ecommerce site, bumping incumbent Ebay to #3 after years of no…

Executive Viewpoints January 2
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DEI Deflates, Retail Media Rises, Mergers Flounder

For better or worse, 2024 is now in the books, but we can’t resist one more look back.…

Features January 2
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Walmart Luminate is a new suite of data insights tools from the Walmart Data Ventures division.

Walmart is Sharing More and More of its Data with its Suppliers. Here’s Why.

Editor’s Note: As 2024 comes to an end, we’re highlighting some of our most-read content of the year.…

Features January 1
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Note to Retailers: How to Maximize the Post-Purchase Experience With a Modern Order Management System

Delivering a smooth and frictionless post-purchase experience should be a top priority for every retailer. According to PwC,…

Executive Viewpoints January 1
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Rethinking Retail Returns

Welcome to the world of retail returns, an expensive, cumbersome – yet essential – part of the industry.…

Executive Viewpoints December 31
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Inside JCPenney’s Transformation: A Data-Driven Vision and Future-Ready Tech Stack

Editor’s Note: As 2024 comes to an end, we’re highlighting some of our most-read content of the year.…

Features December 31
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Yesway Opens 5 Allsup’s Stores in New Mexico and Texas

Convenience store chain Yesway is continuing its aggressive U.S. expansion by opening five new Allsup’s stores in New…

News December 30
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Strategic Synergy: Combining Contextual Advertising, Commerce Media and Marketing Data

Today, brands are continuously seeking innovative strategies to effectively reach and engage their target audiences, and commerce media…

Executive Viewpoints December 30
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