Unlocking AI’s Potential for Retail Advertising
In an increasingly fast-paced advertising landscape, AI is no longer a futuristic concept — it’s here and a…
Executive Viewpoints January 28
Latest In: Customer Experience
Bloomingdale’s Brings Garden Brand Flamingo Estate to Rotating Pop-Up Space
Bloomingdale’s has transformed the rotating retail space at its New York City flagship in New York City into…
News January 27
How One Bike Brand Increased Online Conversions by 110% with CTV
Woom has garnered global acclaim for its children’s bikes, which were scientifically designed for the distinct proportions and…
Features January 27
How Authentic Reviews, Transparency can Help Alleviate the Headache of Returns
There’s a famous quote, usually attributed to Benjamin Franklin, to the effect that there is nothing certain in…
Features January 24
Embracing MoCRA for a Safer, Transparent Cosmetics Industry
The Modernization of Cosmetics Regulation Act (MoCRA) introduces significant regulatory changes for the cosmetics industry, aimed at enhancing…
Executive Viewpoints January 24
Wegmans Partners with Uber Eats to Roll Out On-Demand Delivery
Regional grocery chain Wegmans has partnered with Uber Eats to offer on-demand delivery from stores in Massachusetts, Maryland,…
News January 23
Returns and Fraud are on the Rise — Happy Returns Wants to Help
Inside a large warehouse in Pennsylvania, dozens of black robots dart and swirl across a polished concrete floor.…
Features January 23
Why Chatbots Haven’t (and Won’t) Live up to the Hype
In the early 2010s, technology forecasters and business analysts painted a compelling picture of the future of customer…
Executive Viewpoints January 23
Home Depot Adds Uber Eats and DoorDash Delivery Options from 2,000+ Stores
The Home Depot has partnered with both Uber Eats and DoorDash to offer on-demand or scheduled delivery of…
News January 22Top Stories
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