Successful store operations improve the customer experience and ultimately, the bottom line. But today’s store operators are constantly juggling numerous challenges, from managing mobile technology to motivating employees. As competition continues to heat up, along with pressure to hold the line on expenses, store operations executives are faced with an uphill battle.
In its third annual Store Operations Superstar Awards, Retail TouchPoints is recognizing companies that have implemented the most innovative, successful store operations strategies related to:
- Workforce Management: Employee hiring, training, motivation and retention
- Product merchandising and inventory management
- The use of mobile technology to improve store operations
- Other innovative in-store technologies, such as interactive kiosks, digital signage and beacon
- Customer Engagement
- Loss Prevention
Last year’s winners included: Autozone, Cabela’s, The Container Store, Harmons and Saks Fifth Avenue. Click here to view last year’s report.
To nominate a retailer for award consideration, fill out the form below. The nomination deadline is Friday, July 25, 2014. If requested, nominations can remain anonymous. Address any questions or inquiries to: Debbie@retailtouchpoints.com.
