Successful store operations improve the customer experience and ultimately, the bottom line. But today’s store operators are constantly juggling numerous challenges, from managing mobile technology to motivating employees. As competition continues to heat up, along with pressure to hold the line on expenses, store operations executives are faced with an uphill battle.
In its second annual Store Operations Superstar Awards, Retail TouchPoints will recognize companies that have implemented the most innovative, successful store operations strategies related to:
- Workforce Management: Employee hiring, training and retention
- Product merchandising and inventory management
- The use of mobile technology to improve store operations
- Customer Engagement
- Loss Prevention
Last year’s winners included: Aeropostale, Dollar General, Macy’s, Lowe’s, Cole Haan, BOB’s Store and American Apparel. Click here to view last year’s report.
To nominate a retailer for award consideration, fill out the form below. The nomination deadline is Friday, July 26, 2013. If requested, nominations can remain anonymous. Address any questions or inquiries to: [email protected].