social media analytics

DICK’s Sporting Goods Turns Social Data Into Actionable Insights

For many retailers, collecting and analyzing the variety of data being generated across channels still is a constant struggle. Consumers’ increasing use…

Retailers, Analysts And Solution Providers Share Social Media Analytics Best Practices

This is Part V and the final installment of Retail TouchPoints’ multi-part feature exploring trends and developments in social media analytics, the…

Chico’s Extends Its Customer Insights With Social Media Analytics

This is Part IV of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and the business intelligence the…

Bonobos and Warby Parker Use Social Media Analytics To Increase Engagement, Enrich Curation

This is Part III of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and the business intelligence the…

Walmart, PacSun & Ice.com Share Insights On Social Media Analytics

This is Part II of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and the business intelligence the…

VisiStat Enables Social Media Monitoring To Optimize E-Commerce

Progressive retailers are implementing strategies and tactics to develop a 360-degree view of their customers to present more valuable offers and optimize…

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Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing