Merchants must unify the shopping experience across all channels, or risk losing revenue and long-term customer loyalty. An overwhelming 95% of retailers…
Retailers should “hop on the integration bus,” recommended RSR Managing Partner Paula Rosenblum in a recent webinar. Rosenblum shared this advice while…
Retailers continue to search for innovative ways to connect with today’s savvy consumers. The Retail TouchPoints (RTP) Top 10 mid-year articles confirm…
Retailers are responding to increased competition across channels with aggressive and continuous price changes. Business challenges from competitors as well as customers…
What is stopping retailers from delivering on consumers’ all-channel shopping expectations? According to a recent RSR report, retailers’ top inhibitor is not…