RSR

RSR Analyst: Many Sites Still ‘Abnormally Slow’ Ahead Of Holiday Rush

Industry predictions forecast that e-Commerce sales may rise between 14% and 18% this holiday season, with mobile playing a greater role than…

3 Must-Have Strategies For Keeping Store Doors Open

The demise of the brick-and-mortar store has been greatly exaggerated, with retailers expected to open as many as 1,300 net new stores…

Unified Systems Lead The Way To Omnichannel Success

Merchants must unify the shopping experience across all channels, or risk losing revenue and long-term customer loyalty. An overwhelming 95% of retailers…

Trend Watch: Data Security And Its Impact On Retail Innovation In 2014

Data security has now risen to the top of the heap of conversations in and around the retail industry. Undoubtedly, security breaches…

RSR Spotlights Merchandising Survey Results During RTP Webinar

Retailers should “hop on the integration bus,” recommended RSR Managing Partner Paula Rosenblum in a recent webinar. Rosenblum shared this advice while…

Using Innovative Technology To Address The Showrooming Challenge

Following is Part 1 of the Retail TouchPoints series, titled: How Innovative Technologies Are Saving The Store. This section discusses how…

Retailers Continuously Change Prices Yet Can’t Measure Impact

Retailers are responding to increased competition across channels with aggressive and continuous price changes. Business challenges from competitors as well as customers…

Blending IT Departments Can Be Messy In A Retail Merger

The dealmakers who broker mergers — like the one between OfficeMax and Office Depot that is expected to close later this year…

Retail Winners Focus On Consumers And Reducing Exposure To Credit Cards

The primary focus for Retail Winners today is the customer, according to a Retail Systems Research (RSR) payments study, titled: Retail Payments:…

Achieving A Single All-Channel View Of The Customer: The Key To Countering Amazon

What is stopping retailers from delivering on consumers’ all-channel shopping expectations? According to a recent RSR report, retailers’ top inhibitor is not…