3 years ago Exclusive Q&A: Why The Modern Workforce Needs Coaches, Not Bosses Retaining today’s retail associates requires giving them a reason to stay, which calls for a manager who does more than bark orders….
4 years ago Empowered Managers Are At The Heart Of A Positive Retail Experience Most retailers feel their customer experience could use improvement: 96% agree that it is a core priority for their organization, but 75%…
5 years ago ‘State Of The Store’ Research Reveals Broken Relationship Among Store Leadership A new study from Square Root has revealed a significant lack of alignment between retail brands and store leadership. The 2018 State…