Executive ViewPoints

Retail Trend 2018: The Rising Popularity Of Subscription Programs

“Will retail fare better or worse in 2018?” It’s the question on everyone’s lips. It’s a controversial topic to be sure, but…

Mobile Retargeting In A Cookieless World

I’ve read countless stories about crumbling cookies in mobile advertising, which typically include a level of fear for what this means for…

For A Limited Time Only: How Companies Can Use Data To Create A Sense Of Urgency

Retail marketers have used scarcity — the diminishing supply of a product or service — as a way to attract customers for…

The Art Of The Possible — How IoT Is Reshaping Retail

The Internet of Things (IoT) is creating new opportunities to drive competitive advantage in retail. Retailers have long touted potential use cases…

The Emergence Of Conversation Commerce And The Implications For Merchants

The next great market shift is here. 2017 proved that the long-promised “smart home” is finally here — and this has distinct…

5 Steps To Avoiding A Data Breach

Seems like another retailer announces a data breach every day and each is worse than the one before. Target and Home Depot…

Pervasive Intelligence: The New Sales Assistant For The Digital Age

As traditional retailers up their game against the disruptive digital pure plays, they’re rediscovering an essential attribute: their purpose. It’s this which…

How Technology Debt Prevents Retailers From Delivering The Experience Customers Want

Every week, it seems, another prominent retailer announces store closings. Nearly 7,000 stores shut their doors in 2017, according to FGRT, including…

AI – Customer Experience Friend Or Foe?

The idea of using artificial intelligence in customer service is nothing new. Up until recently, though, it either felt too far-fetched (like…

How Wearables Are Reshaping Customer Loyalty

Financial technology describes the evolving connection of financial services and technology, disrupting traditional financial services, including mobile payments, money transfers, loans, fundraising…

Meet 2018 Goals By Making Payment Solutions Your Next Loyalty Campaign

Returning customers drive more than 22% of retailer revenue and spend 15% more than new customers on any given order, according to…

Pumping Up The Balloon: How To Grow Retail Customer Counts

Why is everybody talking about customer counts — the number of customers coming into the database, buying for the first time, buying…

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Executive ViewPoints

Retail Trend 2018: The Rising Popularity Of Subscription Programs

Mobile Retargeting In A Cookieless World

For A Limited Time Only: How Companies Can Use Data To Create A Sense Of Urgency

The Art Of The Possible — How IoT Is Reshaping Retail

The Emergence Of Conversation Commerce And The Implications For Merchants

5 Steps To Avoiding A Data Breach

Pervasive Intelligence: The New Sales Assistant For The Digital Age

How Technology Debt Prevents Retailers From Delivering The Experience Customers Want

AI – Customer Experience Friend Or Foe?

How Wearables Are Reshaping Customer Loyalty

Meet 2018 Goals By Making Payment Solutions Your Next Loyalty Campaign

Pumping Up The Balloon: How To Grow Retail Customer Counts

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

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