The Retail TouchPoints Network

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Subscription Commerce Snapshot: Discounts are Out, Content and Community Are In

Macy’s vs. HBC: Two Different Takes on the Ecommerce Spinoff

Ritual Makes its Commitment to Transparency Literal With Flagship Store

Amazon Style’s Digitally Powered Brick-and-Mortar Experience Blends Human Touch With AI Sales Support

How One Auto Dealer Revved Up Car Sales in an Unexpected Place – Pinterest

Exclusive Q&A: How CVS is Using Medtail to Remove the Stigma From Mental Health Care

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You Just Experienced your First Chargeback. Now What?

Companies of all sizes were affected by the pandemic, especially small- to mid-size businesses (SMBs). Merchants in particular had to quickly shift…

Identifying the ‘Faces’ Behind Faceless Online Transactions

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year….

How Retailers Can Fight Fraud During COVID-19

The COVID-19 pandemic has led to an onslaught of new challenges for retailers. Many have had to close physical locations and significantly…

Smoothing The Customer Experience To Close Out The Holiday Season

Before the first leaf dropped on a cool, crisp autumn day, holiday decorations were already on display in most local retail stores,…

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The 2022 Holiday Planning Guide for Retailers

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