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Chewy CEO: ‘Customer Care is the Right Mantra to Focus on’

Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

How Luxury Brands Like LVMH Unlocked Value Amid COVID

At 45, Ron Herman is Still a Retail Industry Trendsetter With a Heavy Community Focus

What’s Behind the New Urgency Driving Sustainability Initiatives?

Holiday 2021 Wrap-Up: Safety Protocols and Early Shopping Led to a Successful Season

bounce back

Can Simon Help Aéropostale Bounce Back To 500 Stores?

It was a rough 2016 for Aéropostale; the teen brand declared Chapter 11 bankruptcy before a consortium including Simon Property Group and…

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With Brand Language Under a Microscope, AI-Powered Optimization Appeals to Marketers

2022 Customer Loyalty Data Study: What are the True Drivers of Loyalty in the Minds of Consumers?

5 Trends Shaping the Future of Ecommerce

7 Surprising Tax Facts That Will Impact Your DTC Strategy

‘Returnuary’ is Coming: Stay Agile on Tax in Preparation

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NRF 2022

Retail Innovation Conference & Expo 2022