The growing influence of the web and social media has increased consumers’ demand for intimate and consistent brand interactions. In fact, research from Forrester indicates that 53% of shoppers go online to inform a purchase decision that is concluded at a brick-and-mortar location.
Brilliant retailers are receiving actionable insight across channels to create integrated interactions that will, ultimately, drive shopper loyalty and profitable growth.
To learn how to drive profitable growth by putting the customer at the center of business decision-making, fill out the form below and download the white paper, titled: Your Experience Platform: Connected Interactions.
