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The State And Future Of Loyalty

Perspectives From The Experts

Industry experts from 24 Hour Fitness, Brand Innovators, American Express and more share predictions and insights into the future of retail loyalty.

Retailers will see success by focusing on 4 key factors:

  • Engagement
  • Technology
  • Personalization
  • Omnichannel

Find out how to build successful current and future loyalty programs in this report.

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Uncovering What’s Next in Retail

On-Demand Limited Video Series

Q1 is a pivotal time for retail, with experts analyzing holiday sales and forecasting trends. View the full lineup of the Retail Trendcaster video series for insights on consumer spending, AI, personalization, social commerce, and more—helping you focus on what truly matters in 2025.

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Retail TouchPoints is a brand of Emerald X LLC. By clicking the button and submitting information, you acknowledge and agree that your information may be shared with corporate affiliates of Emerald X LLC, and other organizations such as event hosts, speakers, sponsors, and partners. Please read our Privacy Policy and our Terms Of Use for more information on our policies.

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