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The Hidden Answer to Supply Chain Challenges: Using Returned Inventory to Solve Out-of-Stocks and Customer Experience Woes

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According to a recent study by Oracle, 89% of shoppers believe supply chain disruptions will continue to negatively impact their future buying experiences. 

While there isn’t much retailers can do to fix shipping backlogs, they can tap into a $428 billion supply of existing inventory: returns. 

To gain insights into how you can use returns to both combat supply chain issues and meet the demands of today’s consumer, Optoro surveyed more than 2,100 shoppers to get a pulse on the latest consumer shopping — and returning — expectations. Check out the report to learn: 

  • How returns can combat supply chain challenges; and 
  • How to use the reverse supply chain to keep customers coming back. 

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